For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the E-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via E-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, and not shared with other organizations for commercial purposes.
If you do not want to receive e-mails from us in the future, please let us know by sending us an E-mail at the above address.
How we use and protect contact information provided when an order is placed:
Customer contact information (E-mail, postal address, phone or Fax number) is, when applicable, provided to reputable shipping and delivery vendors (e.g., UPS, USPS, FedEx) for use by such organizations only during the course of shipping and delivery of a customer order for the purpose of completing delivery and for electronic notification to the customer of shipment tracking information. Consult the privacy policies of specific shipping vendors for further information regarding use of customer contact information after your order is released for shipment. Senior Class Graduation Products, LLC restricts the handling of customer shipments to UPS (www.ups.com), the United States Postal Service (www.usps.com) and FedEx (www.fedex.com).
How we use and protect financial information provided when an order is placed:
Customer financial information (credit/debit card numbers; checking account numbers) is, when applicable, provided only to reputable reputable financial institutions only for the purpose of completing the transaction. Financial information provided by the customer during the course of completing an online transaction is completed using a secure payment gateway. Senior Class Graduation Products, LLC does not receive and/or retain customer financial information beyond order totals and approved transaction authorization codes. Financial information provided voluntarily by the customer directly to Senior Class Graduation Products, LLC for the purpose of completing payment by credit/debit card for a specific order or invoice is processed through Intuit (www.intuit.com). Senior Class Graduation Products, LLC does not retain customer credit/debit card information after the point of receiving an approval authorization from the financial institution. Financial information provided voluntarily by the customer directly to Senior Class Graduation Products, LLC for the purpose of completing payment by check for a specific order or invoice is processed through Bank of America (www.bankofamerica.com). Senior Class Graduation Products, LLC does not retain customer checking account information beyond the check number and amount after the point of deposit acceptance by the financial institution.
How we use and protect contact information provided during the general course of business:
It is the policy of Senior Class Graduation Products, LLC to not share customer contact information (e.g., E-Mail address, mailing address, phone number, Fax number and otherwise) with other organizations other than provided above.
If you supply us with your postal address on-line or otherwise you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by E-mailing us at the E-mail address provided above, writing to us at the above address found above, or contacting us by FAX using the toll-free number found above.
Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding orders they have placed on-line, by mail or by FAX.
Persons who supply us with their telephone numbers on-line may have that information removed from our records by sending us an E-mail at the above address or writing to us at the above address.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by please let us know by E-mailing us at the E-mail address provided above, writing to us at the above address found above, or contacting us by FAX using the toll-free number found above.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., E-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them, a description of information that we maintain about them.
Consumers can access this information by writing to us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site.
Consumers can have this information corrected by sending us e-mailing us at the e-mail address provided above, writing to us at the above address found above, or contacting us by FAX using the toll-free number found above.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors during the redirect process.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or FAX number.
When will my order ship?
MARCH 27, 2020 UPDATE: As the nation continues to work through the coronavirus situation, we are set up and able to safely continue with modified business operations. We continue to ship orders on a daily basis to schools, colleges and universities as institutions nationwide rework their graduation ceremony plans.
Orders of in-stock (non-custom) cords and stoles received by 12:00 Noon on business days (M-T-W-T-F) generally ship on the next business day.
Can I order using a purchase order?
Yes. We are pleased to accept valid purchase orders from schools, colleges, universities, certified organizations and established businesses.
Select PURCHASE ORDER at checkout and follow the instructions for submitting the required documentation.
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How are we doing?
Our customers are a part of our team. Your comments and suggestions are always valued. Please take a moment and contribute your thoughts and needs for presentation at our next planning meeting.